Frequently Asked Questions

Reliable Doors Inc proudly serves homes and businesses across Lapeer, MI, and the surrounding communities in Oakland, Macomb, and Genesee counties. Our service area includes Clarkston, Troy, Rochester Hills, Waterford, Grand Blanc, Lake Orion, Oxford, Flint, and more. If you are unsure whether you fall within our service radius, give us a call at (810) 358-0689!

Yes, we do! A broken garage door—especially one with a snapped spring or an off-track cable—can trap your vehicles inside or leave your property unsecured. Our team provides fast, dependable emergency repair services to safely resolve unexpected garage door failures.

In many cases, issues like loud grinding noises, failure to open, or uneven movement can be fixed with targeted repairs, such as replacing a broken spring, fixing a track, or installing a new opener. However, if your door has suffered severe structural damage, is sagging, or requires frequent, costly repairs due to its age, a full garage door replacement is often the safer and more cost-effective choice. Our expert technicians will inspect your system and provide honest recommendations.

As a trusted local garage door company, we partner with industry-leading manufacturers to ensure long-term durability for our clients. We proudly sell and install premium products from trusted brands like Amarr, C.H.I. Overhead Doors, and LiftMaster. Whether you need a heavy-duty commercial door or a stylish, quiet residential system, we have options to fit your style and budget.

Most standard garage door springs are rated for about 10,000 cycles (one cycle is opening and closing the door once). Depending on daily usage, this usually translates to 7 to 10 years of life.

Important: You should never attempt to replace a garage door spring yourself. Torsion springs are under extreme tension, and mishandling them can cause severe injury or property damage. Always hire a licensed and insured professional for spring replacements.

Absolutely. We offer complete commercial garage door services tailored for local businesses in Lapeer and the surrounding areas. We install, repair, and maintain heavy-duty commercial overhead doors and operators designed to handle frequent, rigorous daily use while maximizing the security of your facility.

This is a common issue that is usually caused by a broken torsion spring, stripped gears inside the opener unit, or the emergency release cord being pulled. If you hear the motor running but the door isn’t moving, stop trying to operate the door immediately to prevent burning out your opener’s motor, and call our team for an inspection.

We highly recommend scheduling professional garage door maintenance and a tune-up at least once a year. Regular maintenance includes lubricating all moving parts (rollers, hinges, tracks, and springs), tightening hardware, and checking the door’s balance and safety sensors. This proactive care extends the lifespan of your entire system and prevents costly, unexpected breakdowns.